ISO 22361:2022 Crisis Management Training
A practical 2-day training to help your team develop and implement an effective crisis management plan aligned to ISO 22361:2022. The program delivers core competencies in understanding standard requirements, crisis management principles, roles and responsibilities, communication protocols, response planning, and implementation strategies. Participants receive ASIB accreditation, CPD hours, documentation toolkit, and practical guidance.
Training Fee
AED 1,499
per seat · one-time payment
Schedule
August 6 & 7, 2026 | 14:00–18:00 UAE Time
Duration
8 hours total
Instructor
UCS Training Team
What's included
🔒 Teams link sent after registration
By the end of this training
Learning Objectives
What you will learn
Training Outline
| Module | Topic | Key Content |
|---|---|---|
| 1 | Introduction to Crisis Management | Overview of ISO 22361, purpose of crisis management, benefits, and importance for organizational resilience. |
| 2 | Key Terms and Concepts | Crisis, incident, emergency, disruption, crisis team, stakeholders, escalation, response, recovery, and lessons learned. |
| 3 | Crisis Management Principles | Leadership, agility, situational awareness, communication, coordination, stakeholder confidence, and timely decision-making. |
| 4 | Crisis Management Structure | Crisis policy, governance structure, roles and responsibilities, escalation process, and crisis management team structure. |
| 5 | Crisis Preparedness | Crisis scenarios, risk-based planning, resources, training, awareness, crisis plans, and readiness arrangements. |
| 6 | Crisis Response | Activation of the crisis management team, decision-making, information management, coordination, and response priorities. |
| 7 | Crisis Communication | Internal and external communication, media handling, stakeholder communication, message control, and communication approval process. |
| 8 | Recovery and Continuity | Transition from response to recovery, business continuity linkage, restoration of operations, and stakeholder support. |
| 9 | Exercising and Testing | Crisis simulations, tabletop exercises, drills, evaluation criteria, and improvement actions. |
| 10 | Lessons Learned and Improvement | Post-crisis review, incident reporting, corrective actions, improvement plan, and continual enhancement of crisis capability. |
Training covers
Core knowledge and practical tools to understand and apply ISO 22361:2022 across your organisation.
- Understanding ISO 22361:2022 requirements
- Crisis management principles
- Roles and responsibilities
- Crisis communication
- Response planning
- Practical implementation steps
Training includes
Everything you need to certify, document, and apply the standard.
- ASIB Accredited Certificate with CPD Hours
- Certificate of Achievement
- ISO 22361:2022 Documentation Toolkit
- Training Material
- Practical implementation guidance
- Microsoft Teams Sessions
Who is it for?
Ideal for professionals in
Register for the training
Complete the form below to reserve your seat. Our team will send you a payment link and Microsoft Teams session details via email.