• ISO Standards

ISO/IEC 20000-1:2018 IT Service Management Systems

What is ISO 20000-1:2018?

The international quality control standard primarily based on IT Service Management is ISO 20000-1. A collection of standardised specifications for an IT service management system (SMS) is given by ISO 20000-1:2018 (the new edition of ISO 20000-1). It is important that both your internal and external IT services are compatible with the needs of your company and customers, considering how vital IT is to organizations.

 

Benefits of ISO 20000-1

  • Reduction in accidents and better handling of injuries 
  • Enhancement of brand reputation and legitimacy 
  • Adoption of an automated IT service delivery process 
  • Reduction in IT service response times and interruptions 
  • Enhanced cost management, contributing to financial gains 
  • A culture of continuous growth 
  • Greater awareness of functions and company priorities 
  • Ensuring consideration of regulations and enforcement
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Certified Management System Auditor

This online training course helps you to understand the key elements to implement and manage internal auditing as specified in ISO 19011 standard so that your organization can gain check its performance and improve its management system.

I have taught internal audit courses in person to hundreds of internal auditors and other interested professionals and I would finally like to share this with you as well online. The course covers all areas in which you need to be proficient through light lectures and practices.

This course has helped many people improve their knowledge and experience in auditing their organization management system and to develop their carriers.

It will assist you in comprehending the role of internal audit functions in a business as well as the profession’s principles and standards. It will show you how to apply fundamental principles like objectivity and independence. You will learn how to maintain a good reputation by adhering to the code of ethics and demonstrating due professional care and proficiency.

It will help you determine whether your reporting lines are acceptable and how to enhance your department through quality assurance if you run an internal audit team or want to be prepared for when you do. You’ll learn about the critical areas of governance, risk management, and internal controls, which are where auditors spend the majority of their time.

Most importantly, it aims to help you ‘think’ like an internal auditor.

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You will gain deeper understanding of the ISO/IEC 27001:2013 terms, definitions and structure, so that you will be able to apply its concepts and principles to your existing organization.

Consolidate your experience with the latest innovations and help your company to grow continuously.

This course is ideal for anyone in need to understand, plan, implement or maintain an organization’s ISO/IEC 27001:2013 ISMS.

Use the internationally recognized ISO/IEC 27001:2013 to enhance your auditing skills, as the effectiveness of an audit will have a significant impact on the regulatory compliance and customer satisfaction.

Gain your customers’ trust by planning and executing and efficient audit and monitor and take corrective actions where appropriate.

 

In this course we will learn.

  • The requirements of ISO/IEC 27001 ISMS
  • Information security controls as per ISO/IEC 27001 ISMS
  • Internal audit process and practice
  • Information security principles and concepts
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  • How to implement ISO/IEC 27001 requirements
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This course is a complete guideline on how to understand, implement, audit and improve the Occupational Health and Safety Management System as per the ISO 45001:2018 standard. Also, this course will provide details on how to create an audit program, audit plan, audit checklist, non-conformity report and audit report.

This 90-minutes course will take you through the ISO 45001:2018 requirements and the process of auditing by real examples and practical methods. This course will increase your skills and knowledge in safety management and help you develop your career path.

The instructor will show you how each document will be created and used by discussing real life examples.

At the end of the course, you will be able to create your own checklist and audit documents to start your auditing and implement the ISO 45001:2018 standard requirements. Also, you will be able to audit the organization’s safety process and procedure against the ISO 45001:2018 requirements and improve the system.

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This 2-hour course will take you through the process of auditing by real examples and practical way.

The instructor will show how each document will be create and show how to use it.

At the end of the course, you will be able to create your own checklist and audit documents to start your auditing and implementing the ISO 21001:2018 standard requirement. Also, you will be able to audit the organization safety process and procedure against the ISO 21001:2018 requirements and improve the system.

 

Course Outcomes:

 

  1. You will become a certified EOMS Internal Auditor.
  2. You will be able to lead ISO 21001:2018 internal audits for the educational organizations.
  3. You will be able to identify the areas for improvement in the educational organizations.
  4. You can combine the new knowledge with your experience to transform the educational organizations worldwide.
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This course will take you through the process of auditing by real examples and practical way.

The instructor will show how each document will be create and show how to use it.

At the end of the course, you will be able to create your own checklist and audit documents to start your auditing and implementing the ISO 14001:2015 standard requirement. Also, you will be able to audit the organization safety process and procedure against the ISO 14001:2015 requirements and improve the system.

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You will gain deeper understanding of the ISO 9001:2015 terms, definitions and structure, so that you will be able to apply its concepts and principles to your existing organization ;

Consolidate your experience with the latest innovations and help your company to grow continuously.

This course is ideal for anyone in need to understand, plan, implement or maintain an organization’s ISO 9001:2015 QMS.

Use the internationally recognized ISO 9001:2015 to enhance your auditing skills, as the effectiveness of an audit will have a significant impact on the regulatory compliance and customer satisfaction.

Gain your customers’ trust by planning and executing and efficient audit, and monitor and take corrective actions where appropriate.

 

In this course you will learn how to:

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  • Initiate, plan and conduct an audit.
  • Prepare and distribute audit reports.
  • Apply the ISO 9001:2015 requirements and benefits.
  • Evaluate an organization’s ability to handle its QMS.
  • Write accurate audit reports and suggest corrective actions.
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