ISO 22320:2018
Security and resilience — Emergency management — Guidelines for incident management
The international standard for emergency management. ISO 22320:2018 establishes requirements for incident command, coordination, and communication — enabling organisations to respond effectively to any emergency situation.
Why It Matters
Benefits of ISO 22320:2018 Certification
ISO 22320:2018 builds the emergency response capability your organisation needs to protect people and maintain operations.
Enhanced Emergency Response
Build structured, coordinated emergency response capability that minimises impact and protects people and assets.
Demonstrate Preparedness
Show regulators, clients, and the community that your organisation is prepared to respond effectively to emergencies.
International Best Practice
ISO 22320:2018 aligns with international emergency management standards recognised by governments worldwide.
Improved Coordination
Clear command structures and communication protocols enable faster, better-coordinated responses to incidents.
Protect People & Communities
Structured emergency plans and trained response teams reduce harm to workers, communities, and the environment.
Regulatory Compliance
Meet emergency management regulatory obligations for critical infrastructure, mining, healthcare, and other regulated sectors.
What It Covers
Key Requirements of ISO 22320:2018
ISO 22320:2018 covers the full emergency management cycle — from preparedness and planning through response, coordination, and post-incident review.
Industries
Who Needs ISO 22320:2018?
ISO 22320:2018 is essential for organisations with significant emergency response obligations or that operate in high-hazard environments, including:
Simple & Clear
Our ISO 22320:2018 Certification Process
Application
Submit your application to initiate the certification process.
Certification Agreement
A formal agreement will be shared for your review and signature prior to commencement.
Stage 1 Audit
A thorough review of your documentation, processes, and overall readiness against the applicable standard.
Stage 1 Audit Report
A detailed report outlining findings, observations, and recommended actions will be shared with you.
Stage 2 Audit
An on-site or remote assessment evaluating the implementation, effectiveness, and conformity of your management system.
Final Report & Certification
Upon completion of the Stage 2 audit, a comprehensive report will be issued. Any identified nonconformities must be addressed before certification is formally granted.
Detailed Guide
Everything You Need to Know
When an emergency or major incident happens, the organisations that respond well are the ones that prepared in advance. For critical operators, government bodies, and large employers in Iraq, effective incident management protects people, operations, and reputation. ISO 22320:2018 gives guidelines for incident management.
What is ISO 22320:2018?
ISO 22320:2018 provides guidelines for incident management. It sets out good practice for how an organisation should command, coordinate, and share information when responding to an incident, so that different teams and organisations can work together effectively under pressure. It helps you build a clear, structured response capability rather than improvising in a crisis.
Why incident management matters for organisations in Iraq
Organisations in Iraq can face a range of disruptions, from operational and safety incidents to security and supply events. A structured approach to incident management helps you:
- Respond faster and more effectively. Clear command and coordination reduce confusion when every minute counts.
- Protect people and operations. A prepared response limits harm to staff, assets, and the public.
- Coordinate with others. Consistent practice helps you work smoothly with partners, authorities, and emergency services.
- Strengthen confidence. Demonstrating readiness reassures clients, regulators, and stakeholders.
Which sectors in Iraq benefit most?
- Oil, gas, and energy operators
- Government and public-sector bodies
- Critical infrastructure and utilities
- Transport, logistics, and large industrial sites
- Healthcare and essential service providers
Key benefits of ISO 22320
- A clear, structured basis for incident command and coordination
- Faster, more effective response to emergencies and incidents
- Better information sharing between teams and organisations
- Guidelines published by ISO
Questions about ISO 22320 in Iraq?
Contact our Iraq team for a quote within 3–4 hours.
Frequently asked questions
What is ISO 22320 used for?
ISO 22320 is used to strengthen how an organisation manages incidents, covering command, coordination, and information sharing during a response.
How do I get started?
Request a free assessment and our Iraq team will guide you. You can also read our complete guide to ISO certification in Iraq.
Contact us in Iraq
Be ready to respond when it matters most. Get in touch with our Iraq team today.
Questions About ISO 22320:2018?
Contact our team today for a tailored quote.