ISO 22320:2018
Security and resilience — Emergency management — Guidelines for incident management
The international standard for emergency management. ISO 22320:2018 establishes requirements for incident command, coordination, and communication — enabling organisations to respond effectively to any emergency situation.
Why Certify
Benefits of ISO 22320:2018 Certification
ISO 22320:2018 builds the emergency response capability your organisation needs to protect people and maintain operations.
Enhanced Emergency Response
Build structured, coordinated emergency response capability that minimises impact and protects people and assets.
Demonstrate Preparedness
Show regulators, clients, and the community that your organisation is prepared to respond effectively to emergencies.
International Best Practice
ISO 22320:2018 aligns with international emergency management standards recognised by governments worldwide.
Improved Coordination
Clear command structures and communication protocols enable faster, better-coordinated responses to incidents.
Protect People & Communities
Structured emergency plans and trained response teams reduce harm to workers, communities, and the environment.
Regulatory Compliance
Meet emergency management regulatory obligations for critical infrastructure, mining, healthcare, and other regulated sectors.
What It Covers
Key Requirements of ISO 22320:2018
ISO 22320:2018 covers the full emergency management cycle — from preparedness and planning through response, coordination, and post-incident review.
Industries
Who Needs ISO 22320:2018?
ISO 22320:2018 is essential for organisations with significant emergency response obligations or that operate in high-hazard environments, including:
Simple & Clear
Our ISO 22320:2018 Certification Process
Application
Submit your application to initiate the certification process.
Certification Agreement
A formal agreement will be shared for your review and signature prior to commencement.
Stage 1 Audit
A thorough review of your documentation, processes, and overall readiness against the applicable standard.
Stage 1 Audit Report
A detailed report outlining findings, observations, and recommended actions will be shared with you.
Stage 2 Audit
An on-site or remote assessment evaluating the implementation, effectiveness, and conformity of your management system.
Final Report & Certification
Upon completion of the Stage 2 audit, a comprehensive report will be issued. Any identified nonconformities must be addressed before certification is formally granted.
Ready to Get ISO 22320:2018 Certification?
Contact our team today for a free assessment and tailored quote. Most eligible businesses can achieve certification within 7–10 days.